Frequently Asked Questions

We help you solve your doubts about our company.


You can pay by direct debit for planned work or in cash at the time of starting the punctual service.
You can cancel free of charge as long as the client notifies you at least 3 days in advance. In case of canceling in less than 3 days, 40% of the amount agreed for that service will be charged.
Of course, if you wish, just notify the employee or the company and the invoice will be sent to you by mail or in person.
You can fill in the contact form or send an email to:


Don't worry, our company has liability insurance and after the audit of the company, the insurance will be notified so that it can carry out the corresponding expert report.
Do not hesitate to call us and discuss it as soon as possible. I am sure we will be happy to reach a conciliation agreement that satisfies both.
On our website you will surely find a way to contact us, by phone, mail or form.


We will be happy to send you all the information you need about the services received. As well as copies of invoices if necessary.
Once the service has been completed, you will be given a service sheet or receipt with the work done.
Of course, as long as it meets the requirements for full or partial refund. In any case, the reasons for the possible refund are personally studied and if applicable, there is no problem in returning any payment.